Moderation & Appeals

When content is reported, OPI — our conversation guide, powered by an AI model — assesses it against the Community Guidelines and decides “Breaks the rules” or “Can stay”. Automated assistance can make mistakes, which is why appeals exist.

People on our team can review, override or restore any automated decision, and handle appeals and account-level actions.

We consider context: the debate topic, whether something is quoted, satire, or self-description, and the history of the conversation.

• Warning — a formal notice.
• Content removal — replaced with “Removed by OPI” and the guideline it broke.
• Reduced visibility — where appropriate, content may be shown less widely.
• Feature restrictions — limits on posting or replying.
• Temporary suspension — no access for a set period.
• Permanent suspension — a ban.

Emergency action

Where there is a risk of serious harm we may act immediately.

Repeat violations

Repeated breaches lead to stronger action.

Reporters get a notification with the outcome, viewable in Profile → Reported → OPI’s Review. Authors see removal notices on their content, and account actions are explained where possible.

Open the decision in Profile → Reported and tap Request another review. Appeals are limited to keep the system fair.

• Which content or decision it concerns
• Why you think the decision was wrong
• Any context we might have missed

Appeals are looked at again, with a person able to make the final call.

• Decision upheld
• Content restored
• Content removed
• Account action changed or lifted